Terms of service

MinElen Terms of Service

 

Effective Date: 2002.02

 

1. Introduction

Welcome to MinElen. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

 

2. Confirmation of Orders

 

Direct Website Orders

To place an order, select your desired products and add them to your shopping bag. Complete the order form and accept these terms and conditions. Upon placing an order, you will receive an automatic email confirmation. Please note that this confirmation does not constitute acceptance of your order. The contract is formed only when we send you an Order Confirmation email with dispatch details.

 

Telephone Orders

Orders can also be placed via telephone through our Customer Service, which will generate a payment link for you. Your telephone order will be processed similarly to online orders, and acceptance is confirmed via an Order Confirmation email.

 

3. Pre-orders and Flash Sales

Pre-orders and flash sales are subject to the same terms as standard orders. Specific terms for pre-orders and flash sales, such as delivery periods and options, will be detailed on the respective product pages.

 

4. Availability

We reserve the right to change our product assortment without prior notice. Product availability is not guaranteed, and orders are subject to acceptance and availability.

 

5. Prices and Payments

Prices are displayed in US dollar, excluding taxes and shipping costs. Payment is due at the time of order confirmation. We accept various payment methods as listed at checkout.

 

6. Delivery Zone

Our products are deliverable to addresses within EU,USA,AU,ASIA. We do not ship to PO Boxes, freight forwarders, or hotels.

 

7. Accounts

Users may register for an account to access additional features. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

 

8. Consent to Communication

By using our website or communicating with us electronically, you consent to receive communications from us electronically. This includes emails and website notices.

 

9. Interactive Chat and Chatbots

Our website may offer chat functionalities. Information provided via chat may be linked to your account and is subject to our privacy policy. Accuracy of information provided by chatbots or live representatives is not guaranteed.

 

10. Mobile Applications

If you access our services through mobile apps, additional terms from the app store provider may apply.

 

11. User Content

You are responsible for any content you upload or transmit through our website. Ensure that your content is accurate and does not infringe on third-party rights.

 

12. Other Policies

Additional policies may apply to specific sections of the website or to specific transactions. These include our Privacy Policy, Return Policy, and any other applicable terms.

 

For more detailed information or any inquiries, please contact us at ElietSuport@minelen.com